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Conflict management in the work environment

Conflict management in the work environment

Description

The goal of this vocational training program is to contribute to the acquisition of new skills and to improve and develop existing ones, in order to enhance both the professional advancement and personal growth of employees. Specifically, the following will be analyzed:

  • - Concept and characteristics of human relations.
  • - Intra-corporate climate.
  • - Concept and scope of Personnel Management.
  • - Human Resource Planning.
  • - Job description and analysis.
  • - Identification and recruitment of human resources.
  • - Role and methods of human resource training.
  • - Concept and methods of employee performance appraisal.

Furthermore, skills aimed at creating the necessary work climate will be presented, fostering motivation, incentive, and relationships of trust among employees. More specifically, the following will be covered:

  • - The role of communication in effective management.
  • - Concept and characteristics of workplace teams.
  • - Types and strategies for conflict resolution in the workplace.
  • - Time management techniques.
  • - Emotional intelligence (EQ) in the workplace.
  • - Concepts and techniques of negotiation.

Upon completion of this training program, learners will have developed the aforementioned skills to promote cooperation and employee moral satisfaction, contributing to the achievement of both team and corporate goals.

More

No prerequisites applicable.

The candidate obtains a Certificate of Compliance after successfully passing the final examination.

The Certificate is valid for 10 years.

A Certified Professional acquires:

  • - Proof of their professional qualifications
  • - Professional Licence (ID)
  • - Self confidence

It is worth noting that:

The National Accreditation Bodies of all European countries must support the acceptance in their respective countries of the test reports, attestations and certificates issued by those bodies and laboratories accredited by the E.SY.D., and to recognize them as equal to the reports, attestations and certificates of the laboratories and bodies they have accredited themselves.

The above recognition is automatically extended on a global scale, through the bilateral agreements in force between the EA and the accreditation bodies of industrially developed countries (USA, Canada, Japan, China, Australia, etc.).


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the person who has the required technical and operational skills for the secretarial support of an enterprise, industry, institution or agency…

Administrative Assistant (Office employee)


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Administrative Assistant in Companies in the Tourism Sector


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Consultant in out of Court Settlements of Business Debts


Coordinator of the negotiation procedures for debt restructuring and is made up of priority by accredited intermediaries...

Organization and Operation of Public , Organizations and Companies Executive


The person who is up to date with basic principles of Economics, necessary for someone who deals with Public Services, Public Organizations and Businesses.

Financial Information and Cross-Border International Trade Process Specialist


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Executive of Improvement of General Interest Services in Public Administration Officer


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Digital Skills Operator: Social Networking in the Business Sector


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Horizontal Foreign Language Skills in the Workplace


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Οργανωσιακή κουλτούρα και διαχείριση χρόνου


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Applied Accounting


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Develop skilled administrative professionals with a particular emphasis on the integration and utilization of Artificial Intelligence (AI)

Crisis Management and Leadership


Aims to introduce the learner to the significance of leadership and how vital it is in managing crises within a business or organization

Conflict management in the work environment


Contribute to the acquisition of new skills and to improve and develop existing ones, in order to enhance both the professional advancement and personal growth of employees

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